10W Solar Pillar Gate Lamp

SHIPPING RETURNS AND REFUND POLICY

Refund, Return and Exchanges Policy

Thank you for shopping at TheGreenBein

We offer refund and/or exchange within the first 7 days of receiving your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded, items purchased sale or offer period cannot be refunded. (items with discount during regular times are eligible)

If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thegreenbein1@gmail.com

Exempt Goods

The following are exempt from refunds:

Gift cards

Some items that will be specified as "not eligible for returns"

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain 30 - 45 days depending on your bank.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at thegreenbein1@gmail.com

Shipping

Please do not send the product back to the manufacturer. It must be sent to TheGreenBein

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Solar Panel: 5v 6w Life Po4 Battery 3.7v 2000Mah Led Power: 10w No. of LED: SMD 2835 84 nos Light Color: cw/ww/nw/RGB all in One Light Size: 18.5*18.5*25.5cm Charging Time: 6-8Hrs Lighting Time: Upto 10 Hrs on full charge* Application: Outdoor Remote Control Auto ON in Dark/Auto OFF in Light Back Up Time calculated will vary with Lighting Mode

Frequently Asked Questions (FAQs) 10W Solar Pillar Gate Lamp

1. What are the key features of this solar light?

The light offers a range of features including a powerful 5V 6W solar panel, a 3.7V 2000mAh LiFePO4 battery, a 10W LED with 84 SMD 2835 bulbs, and a variety of color options (cool white, warm white, neutral white, and RGB). It's designed for outdoor use and includes a remote control for easy operation.

2. How long does it take for the solar light to fully charge?

The solar light requires approximately 6 to 8 hours of direct sunlight to achieve a full charge. This can vary depending on weather conditions and sun exposure.

3. What is the expected lighting duration on a full charge?

When fully charged, the light can provide illumination for up to 10 hours. The actual backup time may vary depending on the specific lighting mode selected.

4. What kind of battery does this product use?

This solar light is powered by a high-performance 3.7V 2000mAh LiFePO4 battery, known for its longevity and stability.

5. How are the lighting modes controlled?

The lighting modes and colors are easily controlled via an included remote control. You can switch between different colors (cool white, warm white, neutral white, RGB) and adjust the settings to your preference.

6. Is this light suitable for all weather conditions?

Yes, this solar light is designed for outdoor application. Its durable build is capable of withstanding various weather conditions, making it a reliable solution for year-round use.

7. Does the light have an automatic function?

Yes, the light is equipped with an auto ON/OFF feature. It automatically turns on when it detects darkness and turns off when it senses light, ensuring hassle-free operation and energy conservation.